Precise preparation
Cuticle work, nail plate preparation, shaping, and product application form the foundation of the result.
Policies
Clear terms protect the appointment.
The atelier works by appointment, with calm timing, careful standards, and clear expectations.
Balanced structure
Length, apex, surface and shape are considered together, so the nail feels refined rather than heavy.
Careful removal
Removal is handled patiently to protect the natural nail and prepare for the next direction.
Workmanship promise
Technical issues such as unusual lifting or early chipping are handled under the 14-day workmanship promise. Accidental damage, biting, picking, impact, or aftercare neglect are not covered.
Clear timing
Appointments can be changed or cancelled free of charge up to 24 hours before the reserved time. Late cancellations, changes later than 24 hours before the appointment, or no-shows may be charged a fee of up to 50% of the booked service. Late arrival may reduce the available service time.
Payment and selected deposits
Selected longer appointments may require a 50% deposit through Planway Pay when booking. The deposit is deducted from the final payment. If the appointment is cancelled or changed later than 24 hours before the appointment, or if the client does not attend, the deposit may be offset against the late cancellation/no-show fee. Any remaining balance is paid at the appointment by bank transfer, and a receipt is provided after the service.